Last updated: April 1, 2024
SmartScaleSync Memberships. If you purchase a membership you acknowledge that your membership will auto renew until you cancel your membership or we terminate it. You can cancel your subscription at any time by logging into your account https://smartscalesync.com/login and clicking on the "Edit" link at the top of the membership section. This will take you to the customer billing portal where you will be able to cancel your subscription. If you cancel your subscription your membership will remain active until the end of your current billing period. You will not have the right to receive any pro-rated refunds if you cancel your membership period early. You must cancel your membership at least 24 hours before the end of each billing cycle in order to avoid being billed for the next billing cycle's membership. With an active SmartScaleSync membership the service will sync new weigh-ins as you complete them to the weight destinations that you have connected (weigh-ins completed before your membership began are not synced). SmartScaleSync provides no guarantees on the accuracy, timeliness, or completeness of it's sync membership service.
Refunds for first time memberships. First time customers have a 7-day money back guarantee on any membership plan. If you are not 100% satisfied within 7 days please email us and will give you a full refund. This policy is for memberships only and does not apply to our history sync services.
Service Interruptions. The connections that SmartScaleSync makes with other fitness apps might fail as those apps make changes over time. These changes are out of our control but we will do our best to restore service asap. In the event that we are unable to restore service you are not entitled to a refund.
Affiliate Acknowledgement This acknowledgement serves as notice that SmartScaleSync.com is not affiliated with Peloton Interactive Inc, Garmin Ltd, Concept2 Inc, Trainer Road LLC, Fitbit LLC, WITHINGS, Strava Inc, Polar Electro Inc, Zwift, Inc., Intervals.icu Ltd, Wahoo Fitness LLC, TrainingPeaks LLC or any other company mentioned on this website. By using our services, creating subscription memberships, or otherwise interacting with SmartScaleSync, you acknowledge that you do so fully aware that SmartScaleSync is an independent entity, and that we do not have any official relationship with these companies.
Disclaimer The materials on SmartScaleSync's website, and SmartScaleSync's membership are provided on an ‘as is’ basis. SmartScaleSync makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SmartScaleSync does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website and it's sync service membership.
Limitations In no event shall SmartScaleSync or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on SmartScaleSync's website, even if SmartScaleSync or a SmartScaleSync authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy The materials appearing on SmartScaleSync's website could include technical, typographical, or photographic errors. SmartScaleSync does not warrant that any of the materials on its website are accurate, complete or current. SmartScaleSync does not warrant that any of it's syncing services are accurate, complete, or current. SmartScaleSync may make changes to the materials contained on its website at any time without notice. However SmartScaleSync does not make any commitment to update the materials.
Garmin Weight History Sync. You will be charged a one time non-refundable amount to sync your weight history from Withings (or Fitbit) to Garmin. You will receive an email when your full data sync is complete (can take up to 48 hours).
Pricing. Prices for products or services are subject to change at any time, but changes will not affect any order for products or services you have already placed except that for auto-renewing memberships price changes will take effect when indicated in our email notice to you.
Errors. In the event of an error, we reserve the right to correct the error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged.
No Refunds. Except to the extent refunds are required by law or as stated in our "Refunds for first time memberships" policy (see above), payments are nonrefundable and there are no refunds. However, we may, in our sole discretion, provide a refund or discount in certain cases.
Terms of Service Here are the terms of service all users have agreed to when using SmartScaleSync: https://smartscalesync.com/terms-of-service